Emotional Intelligence at the Workplace

What is emotional intelligence, and why is it important? In this workshop, you will explore how emotional intelligence influences not only our relationships with others but also with ourselves.

Who should attend

This course is for anyone with a professional or personal interest

in exploring emotional intelligence in workplace settings. lt is

suitable for those with a background in business. psychology or

with relevant work experience and for those who wish to expand

their existing emotional intelligence skills.

Learning objectives

• To understand what Emotional Intelligence is and learn

• about how it’s different front ‘traditional’ intelligence, as

• well as how it can be used to develop i relationships and

• guide self-development.

• Better understand relationship with own self and what

• others think of them.

• Learn ways to manage their energy

Learning outcomes

• Awareness of Emotional Intelligence (EI) and

  understanding central components of this soft skill

• For leaders, to be able to lead with Emotional intelligence,

  thereby building a high performing team

• How to improve intrapersonal and interpersonal skills

  based on El

• Understand hon emotional intelligence improves

  performance in the workplace

Training Course Outline

Introduction: Thinking about our emotional lives.

We often prioritize our rational world. We go to school and learn

about things. but what about the challenge of educating

ourselves about our emotions?

Section 1: What is Emotional Intelligence?

 Roots of emotional intelligence

 Models of emotional intelligence

Section 2: Emotional 1ntelligence at Work

 Why it matters.

 Assessing emotional intelligence of leaders

 Emotional intelligence and your teams

Section 3: Emotional Intelligence and You

 Heart vs brain

 Psychological flexibility

Section 4: Building Emotional Intelligence

 Be the Fog exercise.

 Accepting your emotions (group exercise)

 Making eye contact exercise

Section 5: Managing Emotional Intelligence with Stakeholders

 Emotional intelligence and know'1edge matrix

 What influences stakeholders

Training Methodology

The training methodology will be based on the Truth

speakers ELSA methodology. This will include:

 High impact short lectures

 Lively activities

 Learning by Teaching

 Role Playing

 Instant feedback from the facilitator

HRDCorp Claimable:

Course name: Emotional Intelligence at the Workplace

Claimable number: 10001326811